USA

Techgenius Support Services BBB Business Review

How We Support

We provide online remote support. To get the support through phone you can call us at +1 877 778 7561 and if you want to email us you can email us at support@techgenius247.com. Our certified technicians are always ready to troubleshoot your system problems. While contacting us via phone or email please provide us with your phone number so that we can call you if needed and rectify the problem. We assist you with almost all problems and issue for Computer and other Peripheral Devices such as printer, scanner, camera etc.

How We Work

TechGenius247 team of expert and certified tech support professionals provide 24/7 remote tech-support. Our support professionals are trained to troubleshoot any issues related to computers. We mainly focus on providing quick resolutions without compromising on customer satisfaction. Before we begin the troubleshooting, you will be clearly explained about all the terms that need to be followed for the particular issue you have contacted us. You may contact us any time to get support for your computers.

Secured and Fastest Remote Support

You can go for remote support assistance so that our certified tech support professionals can connect to your computer and perform the necessary steps in order to get the issues resolved. Remote control of desktop is fully secure and there is no need for us to copy any kind of data from your system. Also, while we have taken the remote control of your desktop, you will stay on the line with us over the phone and you can see the movement of mouse and commands being entered by our engineers. Also, whenever passwords are required, you don't have to tell us the passwords, you can enter the passwords yourself. You will also be provided with step by step information about the steps that are being performed on the computer. If you need to go or if you need to end the session in-between, you can simply do so by just clicking the X button on the remote window. We use advanced technology that provides secured and faster connectivity for connecting to your computers so that we can fix your issue in the best possible time.

Tools & Resources

We are well equipped with all the advanced Tools and all our tech support professionals are expert on how to work with these tools. This helps us to resolve all of your issues in a minimum amount of time and also with your complete satisfaction. TechGenius247 uses advanced technology and resources to provide you "The Best Technical Support" you have ever experienced.

24/7 support available

Since we value our customers, you can reach us anytime quickly through Phone & Email support. Incase if you are not able to reach us, you have the option to leave us a message or also email us with your details so that we shall get back to you as soon as we can. We also adhere strictly to the promised call backs that we offer to our customers.

The Remote Tech Support Process